Frequently Asked Questions
Got a question that's not on the list? Email us.
Am I eligible for the program?
If you were cited in Franklin County (City of Columbus), click here for eligibility info. For all other jurisdictions, most people are eligible, but here are the things that can cause you to be ineligible:
• If you have already completed the program within the past four years
• If you have a commercial driver license (CDL)
• If your citation involved a mandatory court appearance
If none of these apply to you, then you are eligible to participate in the Safe Driver Online traffic safety program.
How long does it take to complete the course?
The course takes about two hours from start to finish. Since the Safe Driver Online program is entirely user-driven, you can do it all in one sitting, or you can do it in bits and pieces and pick up where you left off.
How does taking this course help me?
By completing this course, you can avoid getting points added to your license as a result of your citation. Getting points on your license usually leads to an increase in your car insurance rates.
How will the court know that I have successfully completed the program?
In most jurisdictions, Safe Driver Online will notify the court on your behalf once you successfully complete the program and there won't be anything else you need to worry about. However, in Franklin County and the Reynoldsburg Mayor's Court, we will email you a certificate which you will then need to file with the court. Certificates are sent on the next business day after you complete the program, so we suggest not waiting until the last minute to finish up!
Can I use a mobile device to complete the course?
Yes you can! The Safe Driver Online traffic safety program can be completed using a desktop or laptop computer, a tablet, or a smartphone. Simply visit www.safedriveronline.com using the device of your choice and register for the course or pick up where you left off.
Does it matter where I live?
No, the important thing is what jurisdiction you received your ticket in. For example, if you received your ticket in Delaware County, Ohio but you live in another county or even another state, you can still participate in the program.